Provincial and Territorial Assistance

If you suspect a child is in immediate danger, call 9-1-1 or your local police.

Alberta

To report suspected child maltreatment: Call 1-800-387-KIDS (1-800-387-5437)


Alberta Supports Contact Centre:
Toll free phone: 1-877-644-9992 (Mon to Fri 8:15 am - 4:30 pm)
Fax: 780-422-9681

Email:
hs.ascc@gov.ab.ca

For toll free access to any government office within Alberta, dial 310-0000.

Children’s Advocate:
600-9925 109 St NW
Edmonton, AB T5K 2J8

Phone numbers:

Toll free: 1-800-661-3446  
Northern Alberta: 780-422-6056
Southern Alberta: 403-297-8435

Email: 
ca.information@OCYA.alberta.ca

Parent and family supports in Alberta:

  Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland & Labrador
Nova Scotia
Northwest Territories
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan
Yukon

 

 

This page was last updated on June 1, 2016. The parent and family support resource information offered here does not attempt to create a comprehensive list. To update any information listed on this page, please email: info@cwrp.ca.
 

British Columbia

To report suspected child maltreatment: Call 1-800-663-9122 at any time of the day or night. If you are a child or youth and would like to talk to someone call the Helpline for Children at 310-1234 (no area code is required within BC)

Ministry of Children and Family Development:
PO Box 9724 Stn Prov Govt
Victoria, BC V8W 9S2
Toll free phone: 1-877-387-7027

Representative for Children and Youth:
Suite 400, 1019 Wharf Street
Victoria, BC V8W 2Y9
Email: rcy@rcybc.ca

Phone numbers:

  • General inquires: 1-800-476-3933
  • Head Office: 250-356-6710
  • Northern Office: 250-561-4626
  • Lower Mainland Office: 604-775-3213

Parent and family supports in British Columbia:

204 - 5623 Imperial St.
Burnaby, BC V5J 1G1
Toll free: 1-800-665-6880
E-mail: office@parentsupportbc.ca
Services are offered in communities around the province in English, Cantonese, Hindi, Punjabi, Spanish, and Filipino. Workshops are also offered for Aboriginal parents and for young parents.


Manitoba

To report suspected child maltreatment: Call 1-866-345-9241 or contact the nearest Designated Intake Agency.

Child Protection Branch of Child and Family Services:
2nd floor - 777 Portage Avenue
Winnipeg MB R3G 0N3
Phone: 204-945-6964
Email: cfsd@gov.mb.ca

Office of the Children's Advocate:
Unit 100 - 346 Portage Avenue
Winnipeg, MB R3C 0C3
Phone: 204-988-7440 in Winnipeg; Toll free 1-800-263-7146
Fax: 204-988-7472
Email: info@childrensadvocate.mb.ca

Parent and family supports in Manitoba:


New Brunswick

To report suspected child maltreatment: Call 1-800-992-2873 or 1-800-442-9799 for After Hours Emergencies Services.

Social Development:
Sartain MacDonald Building
P. O. Box 6000
Fredericton, NB
E3B 5H1
Phone: 506-453-2001 

Child and Youth Advocate:
548 York Street
Fredericton, New Brunswick
E3B 3R2
Phone: 506-453-2789
Toll free: 1-888-465-1100

Parent and family supports in New Brunswick:


Newfoundland & Labrador

To report suspected child maltreatment: Call your local Child, Youth and Family Services office. These offices are located in four regions: Metro, Central East, Western, and Labrador Region. The contact information for the Metro regional office is listed below, if you reside outside this region, please visit the Child, Youth and Family Services webpage for all other phone numbers.

  • Metro
  • Phone: 1-709-729-4612 (8:30am-4:30pm)
  • After Hours: 1-709-729-4775

Department of Child, Youth and Family Services:
P.O. Box 8700
St. John's, NL A1B 4J6
Phone: 709-729-0760
TTY: 855-729-2044

Advocate for Children and Youth Newfoundland and Labrador:
193 Lemarchant Road
St. John’s, NL A1C 2H5
Phone: 709-753-3888
TTY: 709-753-4366
Toll free: 1-877-753-3888
Fax: 709-753-3988
Email: office@ocya.nl.ca

Parent and family supports in Newfoundland and Labrador:


Nova Scotia

To report suspected child maltreatment: Call the agency or district office in the Department of Community Services nearest to you. If you are not sure whom to contact, you can call the Nova Scotia Community Services head office at 1-877-424-1177. You can report suspected child maltreatment after regular business hours at 1-866-922-2434.

Nova Scotia Department of Community Services:
Nelson Place
5675 Spring Garden Road
Halifax, Nova Scotia
B3J 1H1
Phone: 1-877-424-1177

Nova Scotia Office of the Ombudsman - Youth Services:
5670 Spring Garden Road, Suite 700
PO Box 2152
Halifax. NS B3J 3B7
E-mail: ombudsman@gov.ns.ca
Phone numbers:

  • General Inquires: 902-424-6780, toll free in Nova Scotia 1-800-670-1111
  • Youth Services: toll free in Nova Scotia 1-888-839-6884
  • Fax: 902-424-6675

Parent and family supports in Nova Scotia:


Northwest Territories

To report suspected child maltreatment: Contact your local community social worker. In Yellowknife, call 867-873-7276 or 867-445-1092 after hours.

Child and Family Services:
Government of the Northwest Territories
Box 1320 Yellowknife, NT X1A 2L9
Phone: 867-767-9061
Fax: 867-873-7706

Advocate
The Northwest Territories does not have a Children’s Advocate Office. Concerns should be directed to the appropriate Health and Social Services Authority and/or the Health and Social Service Navigator.

Parent and family supports in the Northwest Territories:


Nunavut

To report suspected child maltreatment: Contact your local Community Social Services Office. In Iqaluit, call 867-975-7250.

Children and Family Services:
PO Box 1000 Station 1240
Iqaluit, NU, X0A 0H0
Phone: 867-975-5200
Fax: 867-975-5722

Representative for Children and Youth:
3rd Floor, Qamutiq Building
PO Box 488
Iqaluit, NU X0A 0H0
Phone: 867-975-5090
Toll free phone: 1-855-449-8118
Email: contact@rcynu.ca

Parent and family supports in the Nunavut:


Ontario

To report suspected child maltreatment: Call your local Children’s Aid Society.

Ministry of Children and Youth Services:
77 Wellesley Street West
PO Box 156
Toronto ON M7A 1N3
Toll free phone: 1-866-821-7770
TTY: 1-800-387-5559

Office of the Provincial Advocate for Children and Youth:
401 Bay Street, Suite 2200
Toronto, Ontario M7A 0A6
Phone: 416-325-5669 Toll-free: 1-800-263-2841
Fax: 416-325-5681
TTY: 416-325-2648
Email: advocacy@provincialadvocate.on.ca

Parent and family supports in Ontario:


Prince Edward Island

To report suspected child maltreatment: Call the Provincial Child Protection Intake Unit at 1-877-341-3101. For after hours calls, phone 1-800-341-6868.

Department of Family and Human Services:
Second Floor, Jones Building
11 Kent Street
PO Box 2000
Charlottetown, PE C1A 7N8
Phone: 902-620-3777 Toll-free: 1-866-594-3777
Fax: 902-894-0242

Advocate
Prince Edward Island does not have a Children's Advocate Office. Concerns should be directed to the appropriate office of child and family services. 


Quebec

To report suspected child maltreatment: Call the Director of Youth Protection (child protection agency) for your area. For services in English in Montreal, call 514-935-6196. For services in French in Montreal, call 514-896-3100.

Ministère de la Santé et des Services sociaux (Health and Social Services):
787, boulevard Lebourgneuf
Québec, QC G2J 0B5
Québec calling area: 418-644-4545
Montréal calling area: 514-644-4545
Elsewhere in Québec: 1-877-644-4545 (toll free)
TTY: 1-800-361-9596

Commission des droits de la personne et des droits de la jeunesse:
360, Saint-Jacques St, 2nd floor
Montréal QC H2Y 1P5
Access for disabled persons:
361, Notre-Dame St West
Phone: 514-873-5146, toll free: 1-800-361-6477
E-mail: accueil@cdpdj.qc.ca

Supports in Quebec:


Saskatchewan

To report suspected child maltreatment: Call the local Social Services Child Potection office for your area or call your local provincial child protection line:

Prince Albert (North) 1-866-719-6164
Saskatoon (Centre) 1-800-274-8297
Regina (South) 1-844-787-3760

Ministry of Social Services:
1920 Broad Street
Regina, SK S4P 3V6
Toll free phone: 1-866-221-5200
Email: socialservicesinquiry@gov.sk.ca

Advocate for Children and Youth:
500 - 350 3rd Avenue North
Saskatoon, SK Canada  S7K 6G7
Toll free phone: 1-800-322-7221
Phone: 306-933-6700
Fax: 306-933-406
Email: contact@saskadvocate.ca 


Yukon

To report suspected child maltreatment: Call 867-667-3002 or 1-800-661-0408 ext. 3002 (24 hours).

Ministry of Health and Social Services:
Government of Yukon
Box 2703 
Whitehorse, Yukon Y1A 2C6
Email: hss@gov.yk.ca
Toll free phone: 1-800-661-0408 ext. 3002

Yukon Child & Youth Advocate Office:
2070-2nd Avenue, Unit 19
Whitehorse, Yukon Y1A 1B1
Phone: 867-465-5575
Fax: 867-465-5574

Parent and family supports in Yukon: