If you suspect a child is in immediate danger, call 9-1-1 or your local police.
AlbertaTo report suspected child maltreatment: Call 1-800-387-KIDS (1-800-387-5437)
For toll free access to any government office within Alberta, dial 310-0000. Children’s Advocate: Phone numbers: Toll free: 1-800-661-3446 Email: ca.information@OCYA.alberta.ca Parent and family supports in Alberta: |
Alberta British Columbia Manitoba New Brunswick Newfoundland & Labrador Nova Scotia Northwest Territories Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon
The parent and family support resource information offered here does not attempt to create a comprehensive list. To update any information listed on this page, please email: info@cwrp.ca. |
British Columbia
To report suspected child maltreatment: Call 1-800-663-9122 at any time of the day or night. If you are a child or youth and would like to talk to someone call the Helpline for Children at 310-1234 (no area code is required within BC)
- Find out more information on your role in knowing when and what to report
- Find local child welfare services in British Columbia
Ministry of Children and Family Development:
PO Box 9724 Stn Prov Govt
Victoria, BC V8W 9S2
Toll free phone: 1-877-387-7027
Representative for Children and Youth:
Suite 400, 1019 Wharf Street
Victoria, BC V8W 2Y9
Email: rcy@rcybc.ca
Phone numbers:
- General inquires: 1-800-476-3933
- Head Office: 250-356-6710
- Northern Office: 250-561-4626
- Lower Mainland Office: 604-775-3213
Parent and family supports in British Columbia:
Manitoba
To report suspected child maltreatment: Call 1-866-345-9241 or contact the nearest Designated Intake Agency.
- Find out more information on your role in knowing when and what to report
- Find local child welfare services in Manitoba
Child Protection Branch of Child and Family Services:
2nd floor - 777 Portage Avenue
Winnipeg MB R3G 0N3
Phone: 204-945-6964
Email: cfsd@gov.mb.ca
Office of the Children's Advocate:
Unit 100 - 346 Portage Avenue
Winnipeg, MB R3C 0C3
Phone: 204-988-7440 in Winnipeg; Toll free 1-800-263-7146
Fax: 204-988-7472
Email: info@childrensadvocate.mb.ca
Parent and family supports in Manitoba:
New Brunswick
To report suspected child maltreatment: Call 1-800-992-2873 or 1-800-442-9799 for After Hours Emergencies Services.
- Find out more information on your role in knowing when and what to report
- Find local child welfare services in New Brunswick
Social Development:
Sartain MacDonald Building
P. O. Box 6000
Fredericton, NB
E3B 5H1
Phone: 506-453-2001
Child and Youth Advocate:
548 York Street
Fredericton, New Brunswick
E3B 3R2
Phone: 506-453-2789
Toll free: 1-888-465-1100
Parent and family supports in New Brunswick:
Newfoundland & Labrador
To report suspected child maltreatment: Call your local Children, Seniors and Social Development office. These offices are located in four regions: Metro, Central East, Western, and Labrador Region. The contact information for the Metro regional office is listed below, if you reside outside this region, please visit the Children, Seniors and Social Development webpage for all other phone numbers.
- Metro
- Phone: 1-709-729-4612 (8:30am-4:30pm)
- After Hours: 1-709-729-4775
Department of Children, Seniors and Social Development:
P.O. Box 8700
St. John's, NL A1B 4J6
Phone: 709-729-0760
TTY: 855-729-2044
Advocate for Children and Youth Newfoundland and Labrador:
193 Lemarchant Road
St. John’s, NL A1C 2H5
Phone: 709-753-3888
TTY: 709-753-4366
Toll free: 1-877-753-3888
Fax: 709-753-3988
Email: office@ocya.nl.ca
Parent and family supports in Newfoundland and Labrador:
Nova Scotia
To report suspected child maltreatment: Call the agency or district office in the Department of Community Services nearest to you. If you are not sure whom to contact, you can call the Nova Scotia Community Services head office at 1-877-424-1177. You can report suspected child maltreatment after regular business hours at 1-866-922-2434.
Nova Scotia Department of Community Services:
Nelson Place
5675 Spring Garden Road
Halifax, Nova Scotia
B3J 1H1
Phone: 1-877-424-1177
Nova Scotia Office of the Ombudsman - Youth Services:
5670 Spring Garden Road, Suite 700
PO Box 2152
Halifax. NS B3J 3B7
E-mail: ombudsman@gov.ns.ca
Phone numbers:
- General Inquires: 902-424-6780, toll free in Nova Scotia 1-800-670-1111
- Youth Services: toll free in Nova Scotia 1-888-839-6884
- Fax: 902-424-6675
Parent and family supports in Nova Scotia:
Northwest Territories
To report suspected child maltreatment: Contact your local community social worker. In Yellowknife, call 867-873-7276 or 867-445-1092 after hours.
Child and Family Services:
Government of the Northwest Territories
Box 1320 Yellowknife, NT X1A 2L9
Phone: 867-767-9061
Fax: 867-873-7706
Advocate
The Northwest Territories does not have a Children’s Advocate Office. Concerns should be directed to the appropriate Health and Social Services Authority and/or the Health and Social Service Navigator.
Parent and family supports in the Northwest Territories:
- NWT Help Line (Crisis telephone line): (800) 661-0844
- NWT help directory database
Nunavut
To report suspected child maltreatment: Contact your local Community Social Services Office. In Iqaluit, call 867-979-6769.
Children and Family Services:
PO Box 1000 Station 1240
Iqaluit, NU, X0A 0H0
Phone: 867-975-5200
Fax: 867-975-5722
Representative for Children and Youth:
3rd Floor, Qamutiq Building
PO Box 488
Iqaluit, NU X0A 0H0
Phone: 867-975-5090
Toll free phone: 1-855-449-8118
Email: contact@rcynu.ca
Parent and family supports in the Nunavut:
- Inuit Health Matters
- Nunavut Kamatsiaqtut Help Line (24/7): 867-979-3333 or toll free 1-800-265-3333
Ontario
To report suspected child maltreatment: Call your local Children’s Aid Society.
- Find out more information on your role in knowing when and what to report
- Find out more about child signs of child maltreatment
- Find the local Children’s Aid Society for your area
Ministry of Children and Youth Services:
77 Wellesley Street West
PO Box 156
Toronto ON M7A 1N3
Toll free phone: 1-866-821-7770
TTY: 1-800-387-5559
Ontario Ombudsman:
483 Bay Street, 10th floor, South Tower
Toronto, Ontario M5G 2C9
Toll-free (inside Ontario only): 1-800-263-1830
Outside Ontario phone: 416-586-3300
Fax: 416-568-3485
TTY: 1-866-411-4211
Email: info@ombudsman.on.ca
Parent and family supports in Ontario:
Prince Edward Island
To report suspected child maltreatment: Call the Provincial Child Protection Intake Unit at 1-877-341-3101. For after hours calls, phone 1-800-341-6868.
Department of Family and Human Services:
Second Floor, Jones Building
11 Kent Street
PO Box 2000
Charlottetown, PE C1A 7N8
Phone: 902-620-3777 Toll-free: 1-866-594-3777
Fax: 902-894-0242
Advocate
Prince Edward Island does not have a Children's Advocate Office. Concerns should be directed to the appropriate office of child and family services.
Quebec
To report suspected child maltreatment: Call the Director of Youth Protection (child protection agency) for your area. For services in English in Montreal, call 514-935-6196. For services in French in Montreal, call 514-896-3100.
Ministère de la Santé et des Services sociaux (Health and Social Services):
787, boulevard Lebourgneuf
Québec, QC G2J 0B5
Québec calling area: 418-644-4545
Montréal calling area: 514-644-4545
Elsewhere in Québec: 1-877-644-4545 (toll free)
TTY: 1-800-361-9596
Commission des droits de la personne et des droits de la jeunesse:
360, Saint-Jacques St, 2nd floor
Montréal QC H2Y 1P5
Access for disabled persons:
361, Notre-Dame St West
Phone: 514-873-5146, toll free: 1-800-361-6477
E-mail: accueil@cdpdj.qc.ca
Supports in Quebec:
Saskatchewan
To report suspected child maltreatment: Call the local Social Services Child Potection office for your area or call your local provincial child protection line:
Prince Albert (North) 1-866-719-6164
Saskatoon (Centre) 1-800-274-8297
Regina (South) 1-844-787-3760
- Find more information on when and what to report
- Directory of communities served by each Social Service Centre
Ministry of Social Services:
1920 Broad Street
Regina, SK S4P 3V6
Toll free phone: 1-866-221-5200
Email: socialservicesinquiry@gov.sk.ca
Advocate for Children and Youth:
500 - 350 3rd Avenue North
Saskatoon, SK Canada S7K 6G7
Toll free phone: 1-800-322-7221
Phone: 306-933-6700
Fax: 306-933-406
Email: contact@saskadvocate.ca
Yukon
To report suspected child maltreatment: Call 867-667-3002 or 1-800-661-0408 ext. 3002 (24 hours).
Ministry of Health and Social Services:
Government of Yukon
Box 2703
Whitehorse, Yukon Y1A 2C6
Email: hss@gov.yk.ca
Toll free phone: 1-800-661-0408 ext. 3002
Yukon Child & Youth Advocate Office:
2070-2nd Avenue, Unit 19
Whitehorse, Yukon Y1A 1B1
Phone: 867-465-5575
Fax: 867-465-5574
Parent and family supports in Yukon: