Kidd, S., Miner, S., Walker, D., & Davidson, L. (2007). Stories of working with homeless youth: On being "mind-boggling". Children and Youth Services Review, 29(1), 16-34. https://doi.org/10.1016/j.childyouth.2006.03.008
In this study, youth workers serving homeless and street-involved youth said that effective work requires a flexible approach and trust built by genuinely valuing and respecting each young person. They also described how staff relationships, agency structure and the stigma of homelessness affect their work, and the importance of clear boundaries and avoiding burnout.